Questions & Answers
Frequently Asked Questions
Everything you need to know before you buy.
Where are Vcloo hoops shipped from?
All orders are fulfilled through Amazon's global network. Depending on your region, your hoop ships from Vcloo Amazon fulfillment centers with Prime shipping options.
What's the difference between buying here vs. directly on Amazon?
Same product, same price, same seller. This site helps you compare models, read detailed specs, and find the right hoop — then you complete your purchase on Amazon for trusted checkout and returns.
Do the hoops come with a warranty?
Yes. All Vcloo hoops include a manufacturer warranty covering defects in materials and workmanship. Specific warranty periods vary by model — check your Amazon listing for details.
How hard is assembly?
Most models assemble in 15–30 minutes with one person. Video instructions are included, and no special tools are required beyond what's in the box.
Can I move the hoop once it's assembled?
Absolutely. Our portable models feature fillable wheeled bases. Drain the base (or keep it partially filled for stability) and roll it wherever you need.
What height range do Vcloo hoops adjust to?
It varies by model. Kids' hoops typically adjust from 5ft to 7ft. Pro models go from 4.6ft up to regulation 10ft. Check individual product specs for exact ranges.
Are replacement parts available?
Yes — nets, rims, and other components can be ordered separately. Contact us with your model details and we'll point you to the right parts.
Which hoop is right for my child?
For ages 4–8, start with a Kids Hoop (5–7ft range). For older kids and teens who want regulation height, look at our Pro Hoop line (up to 10ft). When in doubt, email us — we'll help you pick.